Privacy Policy
Aurelia Wellness for Women respects your privacy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal information such as your:
- Name, date of birth, contact details
- Medical and health background (when relevant to your consultation)
- Payment and billing details (processed via secure providers)
- Website usage and analytics data (via cookies)
2. Purpose of Collection
We collect your personal information to:
- Provide health and wellness consultations and products
- Manage bookings and payments
- Communicate health information, updates, and promotions
- Improve our website and client experience
- Comply with Australian laws and professional regulations
3. Data Storage and Security
Your information is stored securely in Australia using encrypted systems and password protection. We take reasonable steps to prevent loss, misuse, or unauthorised access.
4. Disclosure of Information
We only disclose information:
- To our practitioners and staff involved in your care
- To trusted third parties (payment gateways, delivery services)
- Where required by Australian law (e.g., public health or safety)
We do not sell or rent your personal data.
5. Access and Correction
You have the right to access or correct your personal information by contacting our Privacy Officer at aureliawellness@gmail.com.
6. Cookies and Analytics
We use cookies and analytics tools (such as Google Analytics) to monitor website performance. You can adjust your browser settings to refuse cookies.
7. Complaints
If you believe we have breached your privacy, please contact us in writing. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au.
8. Updates
We may update this Privacy Policy periodically. The most recent version will always be posted on our website.